Eric's shop delivers reliable stringing backed by international certification and genuine knowledge of string tension for different player levels. Drop your racket for a one-hour slot or wait while you explore KL East Mall nearby. He'll talk through the right choice rather than upsell, and reviewers report strings that hold tension longer than competitors. One customer had a rough experience when asked to reschedule, and account setup took time for another, but the overwhelming majority finds the service worth returning to repeatedly.
The booking system on their website lets you pick string type, colour, and tension in advance. Staff explain pros and cons rather than just stringing fast. Location in Melati Utama apartment building looks unpretentious but works professionally. Reviewers compare it favourably to V-Smash and other chain stores, and often mention Eric's background as a former state player now focused on coaching alongside stringing.
Courts are spacious and clean with a shop on-site, but customer service is inconsistent. Some staff are friendly, while others have been reported rude and dismissive. Afternoon heat and ventilation are recurring issues, particularly during busy times. Free parking is available but limited, and prayer facilities lack gender separation.
Andrew Wai delivers solid stringing work with fast turnaround and staff who know the sport. The boss advises on racket and string choices, pricing is fair, and the studio doubles as a casual hangout with a pool table while you wait.
Most players return weekly and praise the clean rubber courts, bright lighting, and welcoming atmosphere. The pro shop and stringing service add value, though some wish for more courts and note that booking ahead is essential.
Last updated 2026-07-16